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National Code of Conduct for Healthcare Workers

Reiki Australia has now introduced a non-accredited certificate course in professional development for healthcare and wellness workers; this training was developed to ensure client safety and to give practitioners an opportunity to gain knowledge, skills and a deeper understanding of their professional responsibilities as described in the National Code of Conduct for Healthcare Workers (referred to as the National Code). Throughout Australia, the National Code is embedded in legislation and everyone who offers a health and wellness service is legally required to comply.

Many practitioners who have gained nationally accredited qualifications in the areas of Complementary Health, Counselling and Community Services will have received training to enable them to comply with the National Code, however there are a myriad of specialised training courses whose focus is on personal development, spirituality, lifestyle, Reiki and many other healing modalities that do not include training in the skills and knowledge required, to comply with the National Code.

The course:Professional Development for Healthcare Workersfills this gap.

The knowledge and skills gained through this course will not only help practitioners to address the required essential knowledge and skills, it will also help to ensure that practitioners gain a clear understanding and appreciation of the ‘Codes’, it will provide practical guidance on how to comply with the National Code of Conduct for Healthcare Workers.

 Unit Number  Unit Title  Elements Covered
 Unit 1

Codes of Ethics; Codes of Conduct

  • Understand the nature of personal and professional healthcare practice
  • Comply with professional standards
 Unit 2 Effective Professional Relationships
Communicate effectively with clients and colleagues
 Unit 3 Teamwork & Managing Conflict
Contribute to effective teamwork
 Unit 4 Records, Privacy and Referral
Ensure an understanding of client rights and the elements of informed consent
 Unit 5 Client and Workplace Safety
Implement WHS/OHS requirements
 Unit 6  Infection Control
Implement and maintain infection control practices
 Free Bonus Unit Promoting your Healthcare Business
Students receive this free bonus unit after completing all 6 course units

Units are all designed for home study.  Each unit will require a minimum of around 12 hours over up to two months, in study and the completion of exercises and assignments.

A statement of attainment will be provided after completing each unit, and a Certificate in Professional Development for Healthcare Workers awarded on completion of all six units.  A bonus unit, Promoting your Healthcare Business, is included at no cost, after completion of all six course units.

Professional Development for Healthcare Workers is owned and delivered by Reiki Australia and is not a nationally accredited course.

PURCHASE FULL COURSE OR SINGLE UNITS from the Reiki Australia website store

INTRODUCTION LETTER you're free to distribute to colleagues.  Introducing - Professional Development For Healthcare Workers Course - July 2022.pdf


HealthCare Workers

Professional Development Opportunities

Many people employed in the health sector work in occupations that are not registered by AHPRA and there are less available data for these groups. These members of the health workforce still play an important role in delivering health services to Australians and include, for example, dieticians, clerical workers, health information managers, welfare professionals, service workers, cleaners and gardeners.

According to the Australian Bureau of Statistics (ABS) 2016 Census of Population and Housing, more than 820,000 people reported working in the health services industry (ABS 2017). Outside of the AHPRA-registered professions, this included around 13,200 ambulance officers and paramedics; 21,000 medical technicians; 21,000 dental assistants; and 26,100 nursing support and personal care workers.

Source: Health workforce - Australian Institute of Health and Welfare (aihw.gov.au)

Unregistered Healthcare Workers

An unregistered healthcare worker is any person who provides a health service and is not registered in one of the health professions regulated under the National Law.  

Source: Australia and healthcare worker regulation